Call parking is a feature on Abbax Hosted VoIP that enables users to park the call on certain parking lots where the call can be picked up by different users or the same user.
- Call Park
- Set the Access code for parking active calls. Please note that the number set here is not an actual parking lot.
- (E.g. 700)
- ([0-9])
- Example: During an active conversation, a user can dial '#700#'. The call will be parked on the first available parking lot between 701 & 720 [by default]. Parked calls can be picked up by any system Extension by dialing the number of the parking lot on which the call was previously parked. Also, a user is able to park the call on a specific parking lot by dialing '#xxx#' where 'xxx' represents the specific parking lot on which a user would like to park the call.
- NOTE: Extensions must have 'Call Pickup' enabled in Enhanced Services in order to be able to pick up parked calls.
- Call Park Start
- Set the parking lot number used as a starting point for the call parking service
- (E.g. 701)
- ([0-9])
- Example: If this field is set to '701', all calls will be parked starting from '701'. This will continue until the parking lot number reaches the number set on 'Call Park End'.
- NOTE: Default is 701.
- Call Park End
- Set the parking lot number used as an ending point for the call parking service
- (E.g. 720)
- Example: If this field is set to '720', all calls will be parked starting from 'Call Park Start' to what is set under this field.
- ([0-9])
- NOTE: Default is 720.
- Call Park Timeout (sec)
- Set the time and define how long the call should stay at the assigned parking lot after which the call will return to the Extension from which it was parked from
- (E.g. 45)
- ([0-9])
- NOTE: Default timeout for Call Park is 45 seconds.
- Enhanced Call Park
- Set the Access code for parking calls and redirecting calls to a Destination set under ‘Announce Extension’ on the following path: